As members of the practice, we will practice exemplary veterinary medicine. If needed, patients will be offered second opinions or referral to another practice.
We will work to communicate clearly and effectively with you about your pets.
Each team member will work together to contribute to the well-being of the patients and the practice.
We will maintain a positive mental outlook and do everything with passion, enthusiasm, and good humor.
We will look for ways to make new ideas work, not for reasons they will not. We will recognize that you, the customer, is not an interruption to our work, but is the reason for it.
AAHA is a choice!
Small animal practices can choose to become accredited at any time. It is a team effort, requiring an “all hands on deck” approach to make sure every part of the practice is able to achieve its goals. To become accredited, an animal hospital must successfully meet or exceed approximately 900 different standards of quality under 18 different categories.
Only about 12-15% of all small animal practices in North America are AAHA accredited today. AAHA experts visit these practices every three years to inspect them and make sure they remain up to standard.
The AAHA Mission Statement states that the purpose of the American Animal Hospital Association is to:
Enhance the abilities of veterinarians to provide quality medical care to companion animals
Enable veterinarians to successfully conduct their practices and maintain their facilities with high standards of excellence
Meet the public’s needs as they relate to the delivery of small animal veterinary medicine
Learn more about the AAHA difference at www.aaha.com